Shipping & Returns
We execute orders to entire the Greek state. We can also accept orders for outside of Greece. In this case you may check with us for more information. Once we receive your order, our automated system will check and confirm your order. Once it is done, we usually ship the merchandise out within 24 hours, using the TELEFLOR Service for fresh flowers and plants and the ACS-Courier Service for artificial flowers and other products. Our orders usually arrive within 1 to 4 business days depending your location. Please check with us for more information.
We guarantee to do the very best we can to ensure that your order is completed to your entire satisfaction. However, should you, for any reason, be unhappy with the service or product you have received please contact us at sales@valentine.gr. Valentine floral creations gives its customers the option of using the Money back guarantee within 15 days from the receiving day of the products as it results by the documents that the carrier has. The buyer could use such a guarantee sending, in such a way, an e-mail in which should be specified the reason for the repayment request ( imperfection of the products, dissatisfaction, etc. ) and, if you like, the crediting of the amount of money spent ( net of the delivery expenditures), or the substitution of the product. The products have to be returned to: “Valentine floral creations, Venizelou 80, Post Code: 59131, Veria – GREECE”, covered by assurance. All delivery expenditure (and the assurance ones) are up to the buyer. Money back gyarantee is not exist for flesh flowers and plants. In that case we will endeavour to deal with your query promptly and politely. Under no circumstances will your personal details be made available to anyone outside the Valentine floral creations.