Terms of Use

In our e-shop you can buy a large variety of products. We present a full catalogue of flowers and relative products. You can select by type or by occasion. All our products appears with picture and brief description. To place an order follow the steps bellow: Follow a link to order online and select an item that read “Add to cart.” Or select any of the items that read “Buy Now.” Select appropriate options on the shopping cart page. Continue shopping until you are ready to checkout. Select the checkout link from your shopping cart. Complete the checkout form and submit your order. When filling in the order form, choose as the way of payment “Credit card” and You will be directed to the Piraeus Bank safe page. Or choose as the way of payment “PayPal” or “Cash on delivery.”

Secure Ordering

At Valentine E-shop, our customers security is very important. We support the Internet standard of Secure Socket Layers to ensure that the transmission of your sensitive information can not be intercepted or decoded. To ensure that your order is being placed on a Secure Socket Layer, there are several visual clues displayed by your browser.

The technologies and systems that are used to guarantee your shopping security include:
– Encryption of the particulars of your card (SSL 128)
– Piraeus Bank security systems that record and protect the access to and data in its systems.

All the credit card transactions from our site are supported by Piraeus Bank (SSL) and certified as secure by verified by visa and MasterCard SecureCode.

Cookies Policy

Valentine E-shop does use cookies to give you the best experience on our site. A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites.

Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Read more about cookies on http://www.allaboutcookies.org.

Valentine E-shop does not use cookies to collect personally identifiable information about you. However, if you wish to block the cookies which are set by our web site, or indeed any other web site, you can do this through your browser settings. See the Help function within your browser for information on how to do this.

Privacy Policy

Valentine E-shop guarantees that any information we receive from customers will be kept confidential, including our mailing list. We will not rent, sell or give your name or credit card information or purchase history to any other company, agency or individual.  Valentine E-shop does maintain minimum information from its customers and site visitors solely for the purpose of facilitation ordering of products from our site.

The collection, recording, organization and any kind of processing of personal data of visitors/users shall be performed in compliance with the provisions of Law 2472/1997, as applied each time, the relevant

Payment Options

You may pay for our services using several payment options. Payment options include:Credit Cards, PayPal, Cash on delivery, Bank deposit. We properly accept Credit card payments. We accept Visa and MastrerCard. Protecting your order information and privacy is a priority at Valentine floral creations. We make every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. When filling in the order form, choose as the way of payment “Credit card” and You will be directed to the Piraeus Bank safe page. When you check out and submit your order the transaction is confirmed in real time within a few seconds. Our web site is certified as secure by verified by visa and MasterCard SecureCode. Your order will not be billed to your credit card until just before it is shipped out. If you are located in Greece you can choose another payment option. In this case you may contact with as at sales@valentine.gr.

All listed prices are in Euros, all taxes included

Shipping & Returns

We execute orders to entire the Greek state. We can also accept orders for outside of Greece. In this case you may check with us for more information. Once we receive your order, our automated system will check and confirm your order. Once it is done, we usually ship the merchandise out within 24 hours, using the TELEFLOR Service for fresh flowers and plants and the ACS-Courier Service for artificial flowers and other products. Our orders usually arrive within 1 to 4 business days depending your location. Please check with us for more information.

We guarantee to do the very best we can to ensure that your order is completed to your entire satisfaction. However, should you, for any reason, be unhappy with the service or product you have received please contact us at sales@valentine.gr. Valentine floral creations gives its customers the option of using the Money back guarantee within 15 days from the receiving day of the products as it results by the documents that the carrier has. The buyer could use such a guarantee sending, in such a way, an e-mail in which should be specified the reason for the repayment request ( imperfection of the products, dissatisfaction, etc. ) and, if you like, the crediting of the amount of money spent ( net of the delivery expenditures), or the substitution of the product. The products have to be returned to: “Valentine floral creations, Venizelou 80, Post Code: 59131, Veria – GREECE”, covered by assurance. All delivery expenditure (and the assurance ones) are up to the buyer. Money back gyarantee is not exist for flesh flowers and plants. In that case we will endeavour to deal with your query promptly and politely. Under no circumstances will your personal details be made available to anyone outside the Valentine floral creations.